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After the 8.2.2.111 update on October 11th, the feature where you e-mail a Knowledge Article from the case activity panel has stopped working. The search feature works fine, but when you hit the "Link article to Case and e-mail content" button, an error is thrown, where you can download file you see en the forum post below. Sending from the new Interactive Service Hub still works.


 


I suggest Microsoft to make it working again.


/Henrik


 


Note: I also submitted on forum: https://community.dynamics.com/crm/f/117/t/254538 

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