Thanks
Comments
yes, we are considering adding chat to Event pages and it is likely these would become leads rather than cases.
Category: Live Chat
It would be much better if a conversation could easily be linked to any entity including custom entities.
I agree leads are important but i have had customers that are mainly working with quotes and orders. Or other situations when they are only using work orders.
Category: Live Chat
Hi,
Thanks for sharing your feedback. We are monitoring this feedback for votes and will consider for our roadmap.
Thanks,
Neerja
Category: Live Chat
Very necessary, a chat channel on a public website is especially dedicated to leads
Category: Live Chat
Administrator
This item is currently under review by our product management team. Please continue to add comments and discuss use cases on this thread to help us understand your needs!