1
In the real-time journey builder it is possible to exclude a list of contacts from entering the journey by adding an exclusion segment. However when it comes to leads, this is not the case.
It would be great if we could exclude leads from a journey by adding an exclusion segment to the journey.
STATUS DETAILS
Under Review
Administrator on 7/11/2023 2:18:01 AM
Hello,
This is already supported today. Are you experiencing any specific issues that are preventing this or seeing any error messages when you try to add a segment with leads to the "Eclude by segments" field in journey settings?
Sincerely, PM, Microsoft