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This is crucial functionality and bottleneck in RTM for Event management. Without the access to Lead & Contact audience we are missing opportunity to capture important attributes for Lead management purposes, as well as lacking insights. That will result in huge amount of manual work for event owners to get proper data for Sales teams.
Business Impact: Bio-Rad has a global queue for all regions; therefore, alerts of one team/region will be sent to all the supervisors (all regions) working at that same time; which will cause major confusion and dis-satisfaction.Therefore, it's required to allow flexibility in our deployment and many other case scenarios that can arise from this.
