If I remove the "Status" filed from the "Appointment" main form, I do not see the "Activate" button in the CRM App and hence I cannot mark the appointment as "Mark as complete" in the CRM App. This is possible from the web client but the issue is only with the CRM App. I face this issue only when an appointment is created from the CRM web portal and try to change its status from the tablets using CRM App.
If I create an "Appointment" activity directly from the CRM App then I do see the "Mark as Complete" option in the App.
Why the functionality is so different in web client and CRM App ?
Comments
Thank you for your feedback. Currently this is not in our immediate roadmap, however, we are tracking it and if we indeed get more feedback and votes, we may consider it in future
Category: Unified Experience: Search, navigation and performance
Thank you for your feedback. Currently this is not in our immediate roadmap, however, we are tracking it and if we indeed get more feedback and votes, we may consider it in future
Category: Unified Experience: Search, navigation and performance
Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.