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Agent Script - Text Type- evaluate expression

Madan Ponaganti on 9/14/2020 5:16:10 PM
Can expression be evaluated on Text type agent script as shown below.
Expression({CaseType}=="CreditCard" ? "Credit Card related info" : "Other Info").
Category: Macros and Agent Scripts
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 1/29/2024 3:07:02 PM

Under Review, Need more votes to plan the feature. Need votes