After a recent Field Service update, the search behavior for requirements in the Schedule Board has changed. The filter now defaults to “Starts with” instead of the previous “Contains” behavior.

Although users can manually change the filter back to “Contains”, this setting is not persistent. After refreshing the requirements grid or navigating within the app, the filter automatically reverts to “Starts with.”

This change negatively impacts the user experience, as it introduces additional steps for users to locate the correct requirements during daily operations.

Restoring the previous “Contains” behavior or improving the persistence of the search filter would significantly enhance usability and improve the overall experience in the Schedule Board.