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Scenario: Customers that have the need to change the address of a work order when the field worker is already traveling to the destination. This could be because D365 Field Service is used to deliver or pick up items, or maybe the application is used for nurses to care for a patient, and the patient is temporarily staying at her daughters' for a few weeks. Today when you change the address on a work order that already has a booking tied to it, the estimated travel duration on that booking does not get updated when the address changes on the WO. This idea is to fulfill the need to see the 'est. trave'l column automatically updating on the bookable resource booking when the address is changed on the work order.
Category: Work order
STATUS DETAILS
Under Review