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Swap User personalizations when a BC tenant is redirected/migrated to another tenant

Caprice Murray on 12/7/2019 5:41:46 PM
While Microsoft does a good job of migrating data from one BC tenant to another, Users currently lose all of the Personalizations that they've created, since they'll have a new User SID in the new tenant. For those Users who've spent a great deal of time and effort setting up their Personalizations, this is a significant issue.

Having had this happen to a customer once, we're advising other customers who want to migrate to another tenant of this danger and suggesting that they wait until Microsoft addresses this.
Category: Tenant Administration
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Needs Votes
Ideas Administrator

Business Central Team (administrator)

Thank you for this suggestion! 
Could you please provide more details for this scenario? How exactly are you/Microsoft migrates data from one BC environment to another? Are you referring to the Cloud Migration tool for migrating from on-prem to online? 

Best regards,
Business Central Team

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RE: Swap User personalizations when a BC tenant is redirected/migrated to another tenant

Steven Nettleship on 5/5/2021 3:13:41 PM

MS Support are able to 'move' an environment from one tenant into another tenant, this was completed recently for on of my Clients, from a US Tenant to a UK Tenant without issue.

What happens however is that the user@US-Tenant.com is disabled and recreated as user@UK-Tenant.co.uk and any user personalisation is lost against the user@US-Tenant.com and therefore the user@UK-Tenant.co.uk, which is the same physical person has to process all their pages changes again.

What is needed is a method to export/copy User Personalisation and import against another User Personalisation record. in the same way that Profiles and page customisation can be exported/imported.

Category: Tenant Administration