The addition of the service SID will allow for Twilio to manage bulk messaging at scale so they can route messages through one or more Sender Pools - Messaging Services come with built-in features to help customers that use both Twilio & Dynamics to select the best sender for our use case and scale our application.

• The Messaging Service SID is available in Power Automate flow for Twilio plugin but not in D365 Marketing

1. Existing settings can be found here: Marketing>>Settings>>Customer engagement>>SMS providers>>Text number setup

Please could you look at including this in a D365 wave release to enable clients to better make use of 3rd party features?

Thank you