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For intercompany returns, it is not possible the use different disposition actions for the original sales return and the intercompany sales return. Due to synchronization of both orders.
The combination of disposition code for crediting the customer in the selling company and return order with intercompany purchase order and intercompany sales order.
To overcome this is to handle the return order separately, make sure the intercompany purchase order is not generated. Receive the return item. Create manually an intercompany purchase order to return the item to the delivering company with a negative value.
The combination of disposition code for crediting the customer in the selling company and return order with intercompany purchase order and intercompany sales order.
To overcome this is to handle the return order separately, make sure the intercompany purchase order is not generated. Receive the return item. Create manually an intercompany purchase order to return the item to the delivering company with a negative value.
STATUS DETAILS
Declined
Administrator on 3/4/2022 2:21:42 PM
Appreciate you taking the time to feedback. 3-legged Intercompany returns are supported for direct delivery returns, for which reason the disposition codes are synched. We do not have any plans to provide the requested extended support for SCM Sales and Marketing.