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Validate email address and phone number to avoid duplication of Customer Profiles

Shafeeque Mohammed on 3/18/2022 2:20:53 PM

If a user tries to create a customer profile with email ID/phone number that already exists in channel DB. The system should show a warning/message a customer profile already exist with the same information. This will avoid customer profile duplication to a very large extend.

Category: Customer and Loyalty
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 3/19/2023 6:12:36 PM

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!