1
Currently if a Commerce order is created and later modified in the Call Center, a Credit Auth Reversal or Void is not sent which leaves the original authorization orphaned.
Steps to create:
1. Created a Call center Sales order with 3 items
2. Completed order with prepayments set to "No"
3. Invoice 1 Item
4. Saw Payment details updated with new Auth
5. Cancelled order
6. Last authorization still displays "Approved" Status
STATUS DETAILS
Declined