Microsoft Dynamics 365
on 11/7/2019 9:11:48 PM
Happy to let you know that we have released the ability to transfer to Omni channel hub. You can get more information here: https://docs.microsoft.com/en-us/power-virtual-agents/configuration-hand-off-omnichannel
Thank you for posting this suggestion. Seamless integration with Omnichannel hub is in our backlog. Once the feature is ready, we will post tutorials on how to set it up.