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A nice feature would be to have the Proficiency Model to enable a Duration Multiplier. For example, someone with a novice skill would have a multiplier of 2, because it might take a Novice Resource 2x as long to do a job as someone who is Good with this Skill. And an Expert might have a multiplier of .5, because it might take the expert half as long.
STATUS DETAILS
Needs Votes
Ideas Administrator

Hi Boris,  

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Thanks,

Vinay Nalam,

PM, Microsoft.

Comments

B

Thanks Vinay. Is there any documentation on Travel Time Updates? I scoured docs for this behavior but didn't find it. Closest page I found for travel time updates was this:
https://docs.microsoft.com/en-us/dynamics365/field-service/schedule-with-travel-time
But I don't see any duration multiplier capabilities relative to Characteristic Ratings.

Category: Universal Resource Scheduling