There are 2 different types of scheduling now: Static date&time and Duration which is a "delay". The delay is acting somewhat dynamic although it doesn't cover every scenario. In Event management there are many use cases where something needs to be informed 1 day, 3 weeks or 12 weeks before an Event is held. That means a customer would like to send an Event Reminder for example 1 day before the Event start date is. This resembles the way dynamics fields work in workflows. I'd want to see it here in Customer Journey Scheduler tile.
Comments
Needed as Standard for Event Management Reminder E-Mails. If Trigger is based on Delay and not deadline, the Reminder can be sent after the actual event has taken place - Very bad...
Category: Customer Journey Design
Administrator on 10/29/2021 1:42:11 AM
With real-time marketing there is a new wait tile that lets you wait until a time specified by an attribute. The start time of the marketing event could be included in as an attribute and the wait tile can be configured to wait for x amount of time before or after the start time. See Real-time marketing journey tile reference (Dynamics 365 Marketing) | Microsoft Docs