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For General E-Mailings or Automation Mailings we are using a subscription center without Subscription Lists on It (like the default subscription center delivered out of the box from Microsoft)!
Since we have a lot of marketing topics and thus also several subscription lists, we don't want to create a separate unsubscribe center for each topic.
That's why we decided to use a general unsubscribe center without a subscription list.
Unfortunately, unsubscriptions made via this unsubscribe center will not be shown as unsubscribe in the insights of the marketing email, i only can see it on the marketing form of the subscription center form.
From our point of view, the reporting is incomplete and should be extended.
Since we have a lot of marketing topics and thus also several subscription lists, we don't want to create a separate unsubscribe center for each topic.
That's why we decided to use a general unsubscribe center without a subscription list.
Unfortunately, unsubscriptions made via this unsubscribe center will not be shown as unsubscribe in the insights of the marketing email, i only can see it on the marketing form of the subscription center form.
From our point of view, the reporting is incomplete and should be extended.
STATUS DETAILS
Completed
Comments
This is an absolute must... The current setup of subscription center doesnt make sense... Uncheck 1 box and check another for global unscubscribe...
Bad design.. and not very user friendly.
Category: Analytics and Insights
Great Idea !!! Multiple customer have reported that this behavior will be better.
Category: Analytics and Insights
Administrator on 9/21/2023 5:51:30 PM
In real-time marketing email insights > delivery and interaction details, you can view profiles that unsubscribed using the particular email, uncluding reasons.