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As a customer and consultant I like to have the possibility to use the leaf entity in a customer journey to send marketing emails. A lot of clients use lead as a prospect funnel and now D365 marketing is only built for contact marketing
STATUS DETAILS
Completed
Saurabh Bhatia (administrator) on 8/2/2022 9:24:50 PM
With real-time marketing journeys you can create an event-based journeys that works with leads. We are also looking into adding new segmentation capabilities so segment based real-time journeys can work with leads directly in addition to contacts - Create segments for contacts and leads in the new segmentation builder | Microsoft Docs