When Booking Journals are created for a Bookable Resource Booking, the system automatically sets certain ones to Billable and others to Non-Billable (ex. Booking Journals for Travel are always set to Non-Billable).


Each Pay Type should be configurable as either Billable or Non-Billable when creating the Pay Type rather than letting the system blindly choose which are Billable vs. Non-Billable.  If a customer is billed for Travel time, the only option is to let the system generate the Booking Journals as Non-Billable and then update them after the fact, which is extremely inefficient.

Ideas Administrator

Thank you for your feedback. We are not considering the suggestion at this time due to the following reason: There is currently the ability to flag these travel booking journals as Billable. 

On journals with a type of working hours, overtime or business closure, billable is set as true by default.

On journals with a type of break, billable is set according to BreakHoursBillable field on the Price List specified on the work order.

On journals with a type of travel, if TravelChargeType on the Account for this work order is set to Hourly, then Billable is set to true by default, otherwise billable is set to false. 

Hope this helps! 


Shloma Baum

PM, Microsoft