22

Clients sometimes have the need to hide the visibility of resources by default on the map view of the schedule board. This can be due to privacy reasons where schedulers should not know where resources start from, especially when the resource starts from their home.


Administrators should have the option to set the default for resource visibility.



STATUS DETAILS
New

Comments

L

Dispatchers benefit from seeing the exact location of a Resource on the Schedule Board Map. Some other users (say Field Service Engineers) need to access the schedule board but not be able to display map pins for the Resources for data privacy reasons. This needs to extend to the address and long/lat fields on User records which should not be accessible unless you have a specific requirement. We can do this through Column Level Security but this is complicated.

Category: Universal Resource Scheduling