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Customer Insights Journeys > Journeys section of the app > Add new step to create an Email (schema is email) record under "Activities" section. This functionality will serve to create an email activity in constituent record as part of the Journey this is beneficial for organizations using Dynamics Sales or Fundraising applications that desire to see the activity in timeline without needing access to CIJ.
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Needs Votes
Administrator on 2/24/2025 7:47:36 PM
Please provide more detail as to the behavior you are expecting when you say 'create an email' in the journey. I'm not fully understanding the scenario.