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Cannot sync emails send from OWA in CRM as activity

Sapan Tipnis on 4/16/2015 1:30:00 AM

When the customer sends an email from OWA to an CRM contact, it is not getting synchronized in CRM as an activity against the contact. User is using server side synchronization and Email Address of the CRM user is approved. Incoming emails are synchronizing (if a contact and his email address exist in CRM)

Category: Unified Experience: Search, navigation and performance
STATUS DETAILS
Declined
Ideas Administrator

Dynamics 365 Sales (administrator)

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