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The airline won’t charge any cancel fee or change fee.

Singapore Airways allows the passenger to cancel a trip online or offline.

The airline offers refundable and non-refundable fare types. Although a passenger is allowed to cancel both for free +1- 844 - 873 : 0997 , one ticket is eligible for refunds while the other will only allow the remaining travel funds for future use, as it is reusable and not refundable.

When a passenger receives the flight credit, he can use the Rapid Rewards account to view and manage the credits and use it towards other reservations.

You are not allowed to request a refund against such credits.

However, a refund will be met automatically when you cancel a refundable flight.

The latest you can cancel a flight is 10 minutes before scheduled flight departure.

The passenger can only cancel those flights that have been bought directly through the airline.

The airline also offers a 24-hour risk free period. During this period one can cancel a ticket and get a full refund, regardless of the ticket type. Hence +1- 844 - 873 : 0997 , if you cancel the non-refundable trip during this period, you will receive a refund. However, the booking and departure must be 7 days apart.

A refund can take up to 10 days to reflect in your account.

Group bookings are exempted from Singapore Airways Airlines flight cancellations.

Singapore Airways 24 hours Cancellations Policy

The airline, in accordance with the US DoT, provides a 24-hour risk-free period that allows free cancellations against a full refund +1- 844 - 873 : 0997 , without taking the fare type into consideration. The period starts from the time when you complete initial bookings +1- 844 - 873 : 0997 . However, the passenger has to ensure that the booking and scheduled flight departure must be separated by more than a week.


The policy allows for online and offline cancellations. However, the ticket must have been purchased directly from the airline. Any ticket procured via a third party would have to be proceeded through them.


Singapore Airways Airlines Flight Cancellations Policy for Award Tickets Booked with Points

Singapore Airways allows the cancellation policy to affect tickets purchased with Rapid Reward points. In fact there is no separate policy for award tickets.


The cancellation policy for them is exactly the same.

Refundable tickets will get refunds.

And non-refundable ones will get travel credits/vouchers.

There is no penalty for canceling these flights.

And you can cancel award tickets anytime as long it adheres to the No show policy, that requires a ticket to be cancelled at least 10 minutes before departure.

The refunded points will go back to your Rapid Rewards account.

Singapore Airways Cancellation Policy for Flights Paid with Companion Pass and Gift Cards

The airline allows the passengers to cancel tickets bought with a companion pass or gift cards. It falls under the cancellation policy, and dictates the following:


Any passenger can easily cancel a ticket bought with a companion pass.

The travel funds will be allotted to the future travel credits and the taxes and other charges will be refunded directly to your original mode of payment.

If you are cancelling a ticket that was purchased by redeeming a gift card, you will only get travel credit as these tickets are reusable and non-refundable.

Also, the credit will have an expiry of 1 year from the day of issuance.

Singapore Airways Flight Cancellation Policy for Non-refundable Tickets

Singapore Airways Airlines offer two different type of fares, refundable and non-refundable. As per the policy, your non-refundable tickets are entitled to get a 100% travel credit on cancellation, as they are reusable. However, there are other guidelines too, such as:


If the passenger cancels a non-refundable during the 24-hour risk-free duration, he will qualify for a full refund. Thus, instead of travel credits, the refund amount will revert to the original source of payment.

Or the passenger can choose to get travel credits instead. However, these will be valid for only a year.

But, if the passenger misses the period and cancels the ticket after 24 hours, he will only get travel credits as the ticket itself is reusable.

However, you have to ensure that the cancellation is made at least 10 minutes before flight departure.

Wanna Get Away and Wanna Get Away Plus are both non-refundable tickets.

Singapore Airways Flight Cancellation Policy for Refundable Tickets

Similarly, there is a cancellation policy governing refundable tickets. Refundable tickets can be cancelled anytime for a full refund +1- 844 - 873 : 0997 . Furthermore, the passenger has a choice to opt for future travel credits or the original mode of payment. There is no need to request a refund separately for these tickets +1- 844 - 873 : 0997 . The only limitation is that the passenger has to cancel the flight with at least 10 minus remaining for flight departure. Business select and Anytime are both refundable fares.


Singapore Airways Flight Cancellation Policy for Reusable Tickets

Singapore Airways Airlines offer reusable tickets. These are issues automatically, no matter what fare type you select. In a way any ticket purchased from the airline is reusable. A reusable ticket is one when cancelled provides the traveler with future travel credits. Here your travel funds won’t be lost after cancellation +1- 844 - 873 : 0997 . As such, the passenger can cancel any flight with Singapore Airways Airlines and still get travel credits at the minimum +1- 844 - 873 : 0997 . The four fare types available with the airlines are all reusable, even if they fail to qualify for a refund. As long the passenger cancels a flight with 10 minutes remaining for departure, he can use these credits.


Singapore Airways Wanna Get Away and Wanna Get Away Plus Tickets Cancellation Policy

As per Singapore Airways cancellations, a passenger is free to cancel Wanna Get Away and Wanna Get Away Plus tickets for free and still receive travel credits. Although non-refundable these tickets are reusable. Hence, you can’t request a refund but save the credits towards future use. The credits do have an expiry period of 1 year.


Furthermore, both of these tickets don’t qualify for same-day changes and cancellations. Hence, you won’t get a free rebooking in case you miss your flight at the last minute.


Singapore Airways Cancellation Policy for Anytime Tickets

Anytime tickets fall under refundable fare +1- 844 - 873 : 0997 . They qualify for a full refund, regardless of when you cancel them as long it is at least 10 minutes prior to a scheduled flight departure. Also +1- 844 - 873 : 0997 , you have a choice to convert the refund amount into travel funds/credits for future use.


Singapore Airways Airlines Cancellation Policy for Business Select Tickets

Similar to the previous one, Business select tickets are also refundable. Passengers can get a full refund and do not have to pay any cancellation fee +1- 844 - 873 : 0997 . Also, they have a choice to convert the refund into travel credit with a validity of 1 year. Only, the passengers have to cancel the fare at least 10 minutes before a flight departure to avail these benefits +1- 844 - 873 : 0997 .


Singapore Airways Airlines Cancellations Fees

Singapore Airways Airlines Covid 19 Waivers:

Singapore Airways Airlines ensures they do not charge a change fee to change or cancel the flights.

Singapore Airways Airlines ensures they are able to convert the tickets to travel credits.

You can read details about travel credits on Singapore Airways.com.

These policies assist customers to enjoy flexibility in their travel plans.

Nonrefundable tickets can be converted to travel credit in future.

Covid test is mandatory on arrivals and departures.

The temperatures need to be checked before arrival and departure.

The passengers also need to follow the quarantine processes to ensure they remain safe post landing.


Under the Singapore Airways Airlines refund, the rules clearly state the following:


There are two types of fares – refundable and reusable.

Although a passenger is unable to get a refund on non-refundable tickets, he can still claim travel credits for future use.

But these travel credits can’t be redeemed via a refund request. They will remain as credits and only expire after their validity is over.

Business select and Anytime are refundable fares and thus qualified for a full refund into the original mode of payment.

Wanna Get Away and Wanna Get Away Plus are non-refundable, and you can only get travel credits on cancelling them.

The airline takes up to 10 days to revert a refund.

How do I Know I am Eligible for a Refund with Singapore Airways Airlines?

As per the Singapore Airways airlines refund policy, only Anytime and Business Select ticket category is refundable in nature. if passengers manage to cancel their tickets at least 10 minutes before the scheduled departure they become eligible for a refund from Singapore Airways airlines. They will receive their refund amount in the original mode of payment used at the time of booking.


As per the Singapore Airways airlines refund policy not all tickets are refundable in nature. Business select and Anytime tickets are refundable in nature. Wanna Get Away Fares are reusable in nature. You can exchange them for a travel credit instead of cash.


The Singapore Airways airlines refund policy clearly states that the nonrefundable tickets can be used for a future travel upto 12 months. As a passenger you can convert the travel ticket into a travel credit.


How to Get a Refund from Singapore Airways Airlines?

Request For A Refund Through Website:

Open the homepage of Singapore Airways airlines on their official website.

Now choose the option to cancel the flight and press the click button.

Enter Your booking reference number and last name.

You can view your existing travel credits near your booking reference number.

Now click on refund to initiate Singapore Airways airlines refund on the website.

Now select the original mode of payment to receive your Singapore Airways airlines refund amount.

Request For A Refund Via Phone:

Call the toll free number of the refund team at +1- 844 - 873 : 0997 .

Provide your booking confirmation number and last name.

Have your flight details such as date, origin, and destination of travel handy.

Select the do not pay option from the voice menu.

This notifies passengers when a customer care executive answers the phone.

Request Refund Through A Refund Letter:

Passengers can write a letter to the refund department of Singapore Airways airlines. The refund letter can be mailed to the following address:


Singapore Airways Airlines Cancellations Frequently Asked Questions (FAQs)

Q. Can you cancel Singapore Airways airlines?

Ans. Yes, You can cancel your flight on Singapore Airways airlines on the official website. Within 24 hours booking the flight. You can also get a refund in the original form of payment. Yes, the airline permits you to cancel your flight in a simple manner through website, mobile app and airport counter.


Q. How late can you cancel the flight on Singapore Airways Airlines?

Ans. You can cancel the flight 10 minutes before it is scheduled to depart. The refundable tickets get converted to a travel credit which is used in a future booking of the flight.


Q. What is the duration of a travel credit in Singapore Airways Airlines?

Ans. The validity of the travel credit lasts for 12 months in Singapore Airways Airlines.


Q. As a passenger are you eligible for a full refund in Singapore Airways Airlines?

Ans. If you have purchased a refundable ticket you can get a full refund. You can get a full refund if you cancel your tickets in the risk free cancelation period.


Q. What happens if you forget to cancel your flight with Singapore Airways airlines?

Ans. Singapore Airways Airlines charges a no show fee, which means that if you fail to pay these fees, the future booking that you have made with the airline is canceled by the airlines. You will be banned from traveling by the Singapore Airways airline.


Q. Can I cancel a Singapore Airways flight without penalty?

Ans. Yes you can cancel the Singapore Airways flight without a cancelation fee since due to Covid 19 pandemic this penalty or change fee has been removed by the airline for making travel more flexible for passengers.


Q. How do I cancel a Singapore Airways flight bought with points?

Ans. Yes, all reward points are completely refundable. You can cancel your flight through the online website. All rapid reward points can be redeposited into your Singapore Airways airlines account. You can use it to purchase flight tickets in future.


Q. Can you get a refund if Singapore Airways airlines change your flight?

Ans. Yes, you are entitled to a complete refund if your flight is changed by Singapore Airways airlines. You will receive your refund through the original mode of payment. Your account will be credited with a future travel credit. If the new alternative offered by Singapore Airways airline is not changed.


Q. How many business days are taken by Singapore Airways Airlines to Refund Your Flight?

Ans. Generally Singapore Airways Airlines takes 10 business days to process the refund to the passengers. This helps passengers to purchase tickets in future. You can seek assistance from the customer care representative to complete the process of refund.


Q. Does Singapore Airways Airlines Change Your Flight Without Your Consent?

Ans. Singapore Airways airlines can change your flight at any time however you are eligible to receive the fare difference. Once the Singapore Airways airlines changed the flight.


Q.How long does it take to process the Singapore Airways airlines refund?

Ans. Refunds from Singapore Airways Airlines require a period of 10 working days to be processed in the original mode of payment.


Q. Can you get a refund for Wanna Get Away tickets on Singapore Airways Airlines?

Ans. This category of tickets can be refunded in the form of a travel credit. Which is used for future flight purchase. This is a good way to ensure that your flight ticket with Singapore Airways airlines gets reused without an issue.

Many passengers experience sudden change in their travel plans hence this is a good way to save your ticket for future use.

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