10

If the reading pane is turned off in the Microsoft Outlook  the Dynamics 365 App for Outlook is grayed out.


My suggestion is that it should be enabled without enabling the reading pane.


 

STATUS DETAILS
Needs Votes

Comments

A

When enabled the reading pane, then dynamics 365 getting enabled and some users wants to disable to reading pane and they need also D365 Addin also Outlook.

Category: Email Management and Outlook Integration

A

Yes, this is important and completely counter intuitive.

Category: Email Management and Outlook Integration

A

I agree this is a problem. At least 50% of our users do not use the Reading Pane and must track all incoming email. The tracking should be available both ways.

Category: Email Management and Outlook Integration