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Currently the modified date is displayed to the right of an activity in the timeline
Sometimes these dates change and make the timeline confusing and less useful - for example, if the owing team/BU for a case changes this reassign all the activities in a case and give them a new modified date. All email activities in the timeline now appear with the current time rather than when they were created.
I think giving us (company admin) the option to choose (in the timeline settings) between displaying the 'Created On' date or 'Modified On' date for each activitity type in the timeline would be really useful
Sometimes these dates change and make the timeline confusing and less useful - for example, if the owing team/BU for a case changes this reassign all the activities in a case and give them a new modified date. All email activities in the timeline now appear with the current time rather than when they were created.
I think giving us (company admin) the option to choose (in the timeline settings) between displaying the 'Created On' date or 'Modified On' date for each activitity type in the timeline would be really useful
STATUS DETAILS
Needs Votes
Comments
It would be great to customize the appearance of the Note card in more ways: https://experience.dynamics.com/ideas/idea/?ideaid=8ca7fb72-3a91-ea11-99e6-0003ff68993a
Category: Unified Interface
You may have to look at my blog post - https://arundynamix.blogspot.com/2019/06/uci-timeline-control-learnings-in.html
Category: Unified Interface