Currently it is difficult for an end user to go through the workflow history to actually find out where in the process that particular workflow is and where else it needs to go before it is completed. It would be great if this was made more visual with a checklist or flow chart
Comments
The related workflow items can only be viewed separately using the navigation path Common>Enquiries>Workflow>Workflow History. Workflow items in these view are not related to the originating business document. The column named Document (substring) is the only reference to originating document. Thus providing Business Document Lifecycle - Workflow History
https://experience.dynamics.com/ideas/idea/?ideaid=d4895b0f-1935-ec11-b76a-0003ff45ac6d will improve user experience.
Category: Workflow
Chris Garty (administrator) on 7/30/2019 9:13:34 PM
We have added a list to the workflow history form in addition to the existing tree. The list is above the tree since we believe that should make the history easier to understand, more useful, and more user friendly. Those changes went into Platform Update 13.