3
G

Truncation of Response in Dataverse

Graeme Gourlay on 2/22/2021 6:23:58 PM
I have found that the text responses in Dataverse are being truncated to 100 characters. I have surveys that have free-form "long answer" and respondents are exceeding 100 characters. In Customer Voice itself the responses are not truncated. They are truncated in Dataverse which is causing issues when outputing from Power BI or Excel. Please consider this a high priority fix; I have users losing confidence in Customer Voice and requesting regression to a previous toolset.
Category: Insights & Follow-up
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 2/28/2021 1:16:34 AM

The full text of the question response is stored in msfp_response field (vs msfp_name) field

Comments

G

G

RE: Truncation of Response in Dataverse

Graeme Gourlay on 3/8/2021 4:34:14 PM

I have re-checked the Dataverse fields and I cannot find the "msfp_response" field. Please re-open this request unless the field can be found. This is a concerning incompatibility between what can be input to Customer Voice and what is then available from the Dataverse database.

Category: Insights & Follow-up

G

G

RE: Truncation of Response in Dataverse

Graeme Gourlay on 3/8/2021 7:25:28 AM

Which Dataverse table is the "msfp_response" field in? I have searched the tables I am using and it doesn't exist.

Category: Insights & Follow-up