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From an RMA or 'Return Order' within D365 F&O the action of 'Send Return Order' is not hooked up to Print Management, nor are there setting within A/R Form Setup module to setup Print Management for the Return Order form.
When sending return orders to customers, it is required to fill out an email address manually every time a Return Order is generated.
If this form was added within the print management settings it would be easy to setup email addresses on customers with a purpose of 'Return order' and have the system send out the return order to the customer just like how Sales Order Confirmations function.
When sending return orders to customers, it is required to fill out an email address manually every time a Return Order is generated.
If this form was added within the print management settings it would be easy to setup email addresses on customers with a purpose of 'Return order' and have the system send out the return order to the customer just like how Sales Order Confirmations function.
STATUS DETAILS
Needs Votes
Comments
I agree, should be linked to print management.
Category: Sales and marketing
I agree, should be linked to print management.
Category: Sales and marketing