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Since the dynamic email content si quite limited (you cannot expose content from elements in your customer journey). We generate a content setting for every customer journey.
-> this allows us to dynamically display event information in the emails.
-> our content settings contain multiple fields to display in the marketing email -> this is a valid workaround.
---> on the other hand, it is not possible to add IF conditions to the fields of these content settings.
The last one is the easiest fix. Or implement support for Freemarker: http://freemarker.sourceforge.net/docs/index.html
-> this allows us to dynamically display event information in the emails.
-> our content settings contain multiple fields to display in the marketing email -> this is a valid workaround.
---> on the other hand, it is not possible to add IF conditions to the fields of these content settings.
The last one is the easiest fix. Or implement support for Freemarker: http://freemarker.sourceforge.net/docs/index.html
STATUS DETAILS
Completed
Comments
It would als be great if you can set the consent setting in the customer journey template. /Johanna
Category: Personalization
Administrator on 2/10/2023 6:45:15 PM
“In Real-time, Brand profiles replace content settings. Brand profile attributes are available for personalization including conditions”