When we over receive a GIT order, the scanner displays warning message as error message.
When configured with work creation process - Goods in transit item receiving and put away. In the Mobile Device Menu item, there is only option for selecting "Warning" for “Over tolerance”. This is to warn the Mobile app user when they over receive a GIT order. However, the "Warning" message that pops up in the mobile is titled as "Error", which confuses users because system is allowing them to over receive. If it is an error, system should not proceed to receive the items. So, the error message was not error but just a warning.
Customer expect product team makes a change in code it should be at minimum possible to catch the Infolog level at error, warning or info. Now warehouse worker has to remember which errors are blockers which errors are not. It confused the customer.
Customer also suggest implementing this to support with a different color banner the warning (orange) and (red) for error depending on the highest level or issue. Possibly adding a symbol for waning lines and for error lines. Users suppose errors are captured from Infolog and send as plain text to the app If they would get formatted with some symbol placeholders and the app replaces them with the right logos then we should have a better solution.