3
User cannot recall the workflow on a Credit limit adjustment journal after approval and neither edit or eliminate the journal.
Enable an option to recall the workflow in the credit limit adjustment to be able to make changes.
Path: Credit and Collections > Credit limit adjustments > Credit limit adjustments
STATUS DETAILS
Inactive
Comments
This business scenario is reproduced when user adds two lines on the customer adjustment journal with the same Customer account (user's error) and user is not able to edit or eliminate one of the two lines.
Category: Credit and collections