1
After using an email action after a custom event trigger in an event-based journey, you can see the details of the recipient in het Email Analytics part of the journey itself.
However, this email interaction is not visible on the related Contact form in the Timeline nor Insights.
Such as tracked emails from Outlook and Marketing emails from Customer Journeys, we would like and need to see the Email stats (and from other actions such as push notifications) on a Contact level. Can this be configured?
STATUS DETAILS
Completed
Yash Lundia (administrator) on 8/1/2023 8:50:17 AM
Hello,
The functionality has been released as part of the 2023 April release.
You can find more info here
https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-analytics#contact-insights.