I have been told (on the Crm Forums) that the Index Bar/Alphabet Bar has been taken away in Crm 2011 Outlook Client. This feature is useful to end users. It would be great if it was a configurable setting (toggle on/off) instead of just being removed.
Comments
Thanks for your helpful feedback. One of the main reasons why the alphabet bar is not present in the Outlook Client is because we have inherited most of the functionatlies of the list view and reading pane from Outlook, which differs from the infrastructure we have in the web client where we have the alphabet bar. We understand that it is a helpful feature to have and would make the experience better but the addition of reading pane functionality through Outlook infrastructure was something most customers found important.
Category: Microsoft Office Integration
This is an unacceptable answer from Microsoft. The A to Z buttons are included throughout the Account form views and would just as easily fit on the main list views e.g. Accounts; Leads and Contacts. This looks like an omission not a valid reason for removal. If you have several thousand records this facility was invaluable. Why not put a toggle bar in and let the users decide what is more acceptable/desirable the reading pane or A to Z buttons.
Category: Microsoft Office Integration
This is an unacceptable answer from Microsoft. The A to Z buttons are included throughout the Account form views and would just as easily fit on the main list views e.g. Accounts; Leads and Contacts. This looks like an omission not a valid reason for removal. If you have several thousand records this facility was invaluable. Why not put a toggle bar in and let the users decide what is more acceptable/desirable the reading pane or A to Z buttons.
Category: Microsoft Office Integration