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When a user leaves or is on annual leave the systems adminstrator needs to delegate workflow items to an alternative user. Whilst all new items can be setup to automaticaly delegate existign workflow items need to be delegated 1 item at a time. It woudl be beneficial for the system adninistrator to have the ability to highlight a batch of workflow items and delegate work items based on a user and/or Entity. This should be for all workflow items, POs, Invoices and journals.
STATUS DETAILS
Under Review

Comments

M

This functionality is urgently required for system administration. The function should also work retrospectively. If you delegate to a user, all items should automatically be moved to the replacement without the need to select which items.

Category: System administration

M

I have seen this implemented in a previous implementation. I do believe that this functionality should be added on top of the current delegation meaning the system administrator doesn’t delegate manually (based on user or legal entity). The batch job should auto delegate work items based on their delegation. Basically a revision of open work items.


In additional to the change a reversal was added. This reversal was a batch job which checked if the delegation has ended. When the delegation had expired the work item was reassigned to the owner. This modification didn’t reverse a delegation on a delegation. Although this was preferred, it was omitted due to technical implications.  


 

Category: System administration

M

We have done this for one of our clients. It is very useful for them.

Category: System administration

M

This is a pretty useful change that is more often than not is asked by most organizations.

Category: System administration