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In the article below we learn that we have to "jump through hoops" to print documents with custom margins (such as checks).  We find this to be unacceptable.  Please enhance the document routing agent so that it can handle documents with custom margins (just like any other document).


ARTICLE


Documents that require custom margins


When the Document Routing Agent runs as a Windows service, document reports, such as checks, that require custom margins can't be printed directly to network printers. Instead, the Document Routing Agent automatically routes those document to a target folder. New configuration properties in the application's Settings dialog box let you define the target location for document reports that require custom margins.


When the Document Routing Agent runs as a desktop application, it continues to take advantage of Adobe Reader to spool the document to the shared printer device that is selected in Microsoft Dynamics 365 for Finance and Operations, Enterprise edition. To handle scenarios where documents that have custom margins must be printed, we recommend that you install the Document Routing Agent in multiple locations. Then install the printers that will handle those documents only on the Document Routing Agents that will run in desktop application mode. Alternatively, use a post-execution process to pick up the files in the target directory and direct them in the appropriate manner.


Source:  Run the Document Routing Agent as a Windows service (as of 9/13/2017)


https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/analytics/run-document-routing-agent-as-windows-service#documents-that-require-custom-margins

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap.

 

 

Annette Bruer, PM, Microsoft

Comments

D

Check our article that explains in great detail how DRA works and why reports with custom margins such as checks are printed in D365FO via Adobe Reader:
Why DRA uses Adobe Reader to print checks in D365FO and how to avoid it?

Category: Reporting and Analytics

D

Any update on this yet?

Category: Reporting and Analytics

D

Please update the DRA to enable it to run properly as a service for all purposes.

Category: Reporting and Analytics

D

Any update to this feature request?

Category: Reporting and Analytics