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When you have delivered and invoiced a line of a sales order with order type "subscription", the line will get the line status “open order” and triggers demand in the master planning.


Lines with a specific delivery date should not trigger new demand after they are completely delivered and invoiced. 

STATUS DETAILS
Declined
Ideas Administrator

It is by design that the subcription changes state to "Open order" again when it is invoiced, as the subscription is expected to be recurrent. You will need to manually update the requirement date on the line so it reflects the next date. 

If you would like to keep it as invoiced, you will need to use the sales order type sales order. More info can be found on: About sales order types | Microsoft Learn

Sincerely, 

Beatriz Nebot Gracia

Product Manager, Microsoft

Comments

M

I Fully agree with Christian, it is a bug.

Category: Sales and marketing

M

Fully agree with Christian: in case the delivery date is not being changed accordingly, there is no reason for re-open the subscription order. Especially concerning MRP this leads to serious issues.

Category: Sales and marketing

M

It is simply completely incomprehensible why new demand is automatically generated for the same delivery date after a sales order item has been completely supplied. This is not a feature, it's a bug.

Category: Sales and marketing