3

Navigated to Settings > Customization > Customize the system
Opened Appointment main form
Click Insert tab > Added a new 1 Column section
Then inside the new section added Notes
Got notification "Another auto-expanding field is already on this tab. To set this field as auto-expanding, click OK. To leave the original field as an auto-expanding field, press Cancel." - I clicked OK
Save and Publish customization
Navigated to Sales > Activities > Click New Activity
Noticed that Notes are not working - They are dead nothing happens if we click on it.
Navigated to Settings > Customization > Customize the system
Opened Appointment main form
Removed the Notes from the form > Save and Publish customization
Then added the notes again.
Got the same notification "Another auto-expanding field is already on this tab. To set this field as auto-expanding, click OK. To leave the original field as an auto-expanding field, press Cancel." - I clicked Cancel
Navigated to Sales > Activities > Click New Activity
Noticed that Notes are still not working - They are dead nothing happens if we click on it.

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback. We are declining/closing this idea as it has been open for more than 2 years and has not received sufficient numbers of votes. If the idea is still valid, request you to re-submit the idea.