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Hi! We use customer voice extensively for collecting data from end consumers. Surveys are largely distributed through social media. We receive very good response through this channel from new and potential customers useful to the business. However, there is no way of tracking the respondents or capturing their consent for adding them to our database and including them in future communications. It would be great if we can use this opportunity to also provide a checkbox (similar subscription list functionality in the marketing forms). This way they can directly be added to subscription lists of their choice.
Category: General
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