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Settings to limit automatic email tracking for the Dynamics for Outlook Add-in

Sean Baker on 8/4/2021 3:10:50 PM
Use case, a CRM user is also a contact in CRM, if the email matches the user's then it will track all emails to that contact in CRM.
Category: Email Management and Outlook Integration
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RE: Settings to limit automatic email tracking for the Dynamics for Outlook Add-in

Sean Baker on 8/4/2021 3:11:41 PM

I hit submit too soon, but we should be able to limit how emails are tracked in these use cases. Right now it tracks all external emails the user sends to the corresponding contact record.

Category: Email Management and Outlook Integration