11

In order to develop a custom solution for anonymizing contacts in CRM and Dynamics Marketing, we need to access and update/delete interaction data for specific contacts in Marketing. This information is being stored in Azure Blob Storage, and at this point, it is not possible to delete or update some data for a specific contact.


What we suggest is making it possible, so we can achieve our goal.

STATUS DETAILS
Completed
Ideas Administrator

You can use the export function to update contact details in batch.

If you wish to delete personal data for a contact you can use the following guidance.
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/dsr-handling