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If a page times out, the client will display the "We paused while you were away. Please refresh to continue." message.

In the case of unsaved data on the page (perhaps in a javascript based control) the data will be lost.

Please add a page trigger like this, perhaps with a return value to allow or prevent the timeout. This could also be used for pages that should be allowed to keep running.

trigger OnPageTimeout() : AbortTimeout : Boolean
begin
saveimportantstuff();

exit(true); // Keep the page running
exit(false); // Just time out!
end;
Category: Development
STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. We are considering adding it to our (longer term) roadmap. 


Your help is greatly appreciated,
Mike Borg Cardona
Product Manager, Microsoft

Comments

E

This error sometimes appears even though there was no real timeout. So it would be really helpful to know the real cause, but it seems like there is no telemetry associated with this event. So hopefully this is easier to determine in the future.

Category: Development

E

Voting for this feature. We need it, because we are using a visual javascript controladdin. The customer designs in this iframe (fullscreen mode) for an unspecific time range and loses his data, when he comes back to the bc page.

I think this is an essential feature and canĀ“t understand why its not even there.

Setting an interval with an empty event call does not work as well:


setInterval(Microsoft.Dynamics.NAV.InvokeExtensibilityMethod("keepAlive", []), 10000);

Category: Development

E

This is causing problems for our customers using LS Retail POS - I vote for this enhancement

Category: Development

E

This also a big issue when using LS Central and POS' in stores. When this happens we also experience lost connection to some peripheral devices.

Category: Development

E

Has this got anything to do with update 18.3?


https://support.microsoft.com/en-us/topic/update-18-3-for-microsoft-dynamics-365-business-central-2021-release-wave-1-application-build-18-3-27480-platform-build-18-0-27469-233a7611-542d-4777-a0f2-25a449b712c8


399568

"We paused while you were away. Please refresh to continue." error constantly exists during normal user workflow.

Category: Development

E

This is a problem with large Configuration Packages especially when migrating data. A "Pause" requires the package import/apply to restart.

Category: Development

E

We are experiencing exact same problem. Our clients users quickly loose connection for printing and for read / write towards local storage. If log off and back on, everything is fine.

The client is on-prem, very latest version 17, 18) same issue. What will be the best settings for not getting disconnected during work hours?

Looking forward to get a better solution from the product team.

Thanks.

Category: Development

E

Our customer (BC16.4) complains that purchase processor users regularly lose data due to this behaviour.

Category: Development

E

Please add this. Remember, these are not individuals posting, but whole organizations facing this issue. I know my 30+ coworkers want this feature. 1 vote does not represent that properly. My vote should be 30 votes.

Category: Development

E

This is a very annoying behaviour. Please urgently find a solution.

Additional to the trigger it would be great to be able to define a specific PageTimeOut as a property per page if the page uses the TimeOut which is set up in navsettings.json or in the server configuration or anywhere else kind a default or a specific time value.

property PageTimeOut: ,

Category: Development

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