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Booking status is a lookup entity and provisioned in the base language and when we are having multiple languages provisioned, rest of the crm and mobile application is localized except the booking status which does not provide a user friendly customer experience.
Steps to reproduce:
Open Field service app. From the home page click on Bookings and click on + to create a new booking and click on booking status. Repeat the same in a language other than the base language.
Steps to reproduce:
Open Field service app. From the home page click on Bookings and click on + to create a new booking and click on booking status. Repeat the same in a language other than the base language.
STATUS DETAILS
Declined
Administrator on 5/5/2020 7:53:42 AM
Hi Ganesh,
Thanks for your feedback. The Booking Status is currently stored as Data, and hence the data records, do not get translated when a new language is enabled. To allow the customers to create their own Custom Booking Statuses, they are stored as data currently. This is a product design limitation at this point,
Thanks,
Vinay Nalam,
PM, Microsoft.