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When viewing a contact in CI-J, the user can see a summary of communication preferences for the contact point
The communication tab of the contact records defaults to "default" compliance profile rather than any profile. So if organization is having many compliance profile, and if a user would need to communication tab, it is confusing as the default compliance profile would be shown and all irrelevant compliance profile will be visible.
An improved user experience would be better to show a particular compliance profile as the default one.
STATUS DETAILS
Needs Votes
Administrator on 1/2/2026 3:24:13 PM
Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Petr Jantac, Microsoft