Currently you can only Export and Generate an EFT file for Vendors.
Customer's have the bank account card with all necessary fields; such as Transit and Use for Electronic Payment. You can Export the file to get a check printed and the remittance - however, when you push on Generate EFT File... it fails for a validation on the vendor number. The CCD/CTX files do show customer as being a possibility, it's within the generate that has a validation that's prohibiting the download.
Employee cards have almost all fields, but missing Transit and Use for Electronic Payment. Employees currently stop at Export for a runtime error; and if that was to be by-passed, it would fail the same validation that the customer refunds have.
Comments
Hi,There is another idea "EFT file for Customer Refunds" Microsoft Idea alredy under review but since when considering the idea dated 2018-09-21. https://experience.dynamics.com/ideas/idea/?ideaid=33d32770-39bd-e811-b96f-0003ff68b7fdI put a comment also on the other idea. Why this one needs votes when the other one is under review?Please add the process to assign the remittance advice to the usage of a refund to a customer on document layout, because the basic report seems to link to the customer transaction but when we use a payment journal to create a refund to a customer by electronic payment, we assign the payment to a credit note but when we print the remittance, the amount shown is not applied.Then when we try to generate EFT File, an error appears refering to the vendor number but we want to refund a customer by EFT.The same process for an employee should be added instead of creating a vendor cards for the employees.Thanks,
Category: Financial Management
And if we aren't going to add the functionality, then don't allow the user to select electronic payment if customer refund or employee payment are selected in the payment journal. They should be alerted prior earlier in the process that these are not possible.
Category: Financial Management
Business Central Team (administrator)
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team