Comments
Agreed. Health care providers will want to add their own scope 3 categories such as 'Delivery of Care', Commissioned Services', 'Patient and Visitor travel'. Refer Tennison, Roschnik, et al. (Feb 2021), 'Health care's response to climate change: a carbon footprint assessment of the NHS in England', The Lancet Planetary Health, UK.
Hi, I see this request was raised back in 2021 and has still not been actioned. Australian law specifies that Government records must be retained for set periods, per the Archives Act 1983. To prevent unauthorised record destruction, agents must NOT be able to delete records. Microsoft need to understand. By not allowing us to modify Omnichannel roles (which include the Delete privilege on Conversations) this product is not fit for purpose in any Government organisation. A 4-year plus vote for what should have been a compulsory feature on day one, is laughable. I am very disappointed.