Comments
My customer uninstalled version 8, and tried to re-install version 7 that was still in the extension list ... but that didn't work as BC still saw version 8 had been installed previously.What is the use of cluttering all those old extensions in the database, if you're not allowed to install them in any way????
BC needs to have a permanent Menu bar/toolbar that can be displayed regardless of what's opened on the screen, just like any standard website with the option to collapse as needed. Navigating through BC is very clunky. I primarily use the search feature, but a traditional menu would be much better and quicker, especially when onboarding new users. Also need the ability to right click and open in a new tab.
This is a very big issue, not just in helping to control timing of messages, but if someone enters a journey dynamically in real-time after other wait steps/emails have gone out to the audience and we can't expire the emails, they end up getting pushed all the way to the furthest wait step and get all emails in the journey up to there immediately - even if they should not. Expiring emails in the old system, outbound, was the only way to ensure this doesn't happen.