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If you can't update the search feature to be less clunky, really the other option is update to a "Save as" feature that when you are on or select a template it respects that selection to create a new copy. Try it, just search for a newly created template and see all the existing templates that get in the way and you can't easily select that template you want to copy. Thanks for trying this from the customer's shoes and issue will be apparent I promise.
Fully agree with the comments below — it's difficult to understand why kilometers are still not supported as a default unit of measure for mileage expenses, especially considering that over 90% of the world uses the metric system.As someone working on global D365FO implementations, we constantly need to build workarounds or customizations just to support basic regional needs like this — whether it's in Expense Management or Transportation Management (TMS), where miles are also still hardcoded in the standard mileage engine.If Microsoft wants Dynamics 365 to be a truly global solution, it’s essential to start addressing these long-standing requests. This idea has been here since 2019, yet still hasn’t moved forward.Please prioritize metric system support — it’s not a feature request, it’s a localization necessity.Elise De Brie
On the same note, Microsoft released a change to the phone number field to standardize it with the format "+ (Area Code)". However, after this change, the phone number field in our forms no longer matches the format of the other default fields. This inconsistency affects the user experience.