Comments
All CRM (HubSpot, Dot Digital) has Send Time Optimization as standard feature. This not being available on Dynamics 365 Customer Insights Journey is embarrassing to say the least. Please include it at the earliest possible opportunity. At least provide the roadmap and dates for this feature to be available.
This is not a German Version. In German localization it is not possible to create a valid SEPA File. We opened a ticket and were told by Microsoft Support, that the file created is for the Netherlands. So this request has to be reset to open URGENTLY! This is the response from Microsoft Support.TrackingID#2510290050003361
We were told to just bite the bullet and re-build all of our profile configurations as profile customizations. Between the highly customized field order, factboxes, saved views and order and placement of action buttons, this is a massive undertaking.This is problematic because customization is limited just like configuration was. You needed to use a combination of the object designer and customization to achieve the look and feel you wanted.Getting all available fields was a good first step, but there are still lockdowns that require outside development that could or should be handled by customization alone (without the need of costly developers).Not all FastTabs can be moved aroundNot all FactBoxes can be movedNot all Actions can be movedActions that don't appear on the page, but could be there, cannot be added like fields canYou can't make your own fly-down or fly-out menus directly on the action bar
There is no logical reason why a Team Member should be allowed to update existing sales orders or purchase orders, but not service orders.The "Dynamics 365 Licensing Guide" is a bible from Microsoft that of course contains some information about the Business Central Team Member license.a) The Dynamics 365 Business Central Team Members license grants a named user the following rights:Read data within Business CentralUpdate existing data and entries in Business Centralb) Essentials and Premium user licenses include:Unrestricted Business Central Team Members access.However, nowhere in this bible is it mentioned that there is a restriction whereby no modifications can be made in the Service and Manufacturing modules.We have now discovered at our customer's site that a team member is not even able to print a service order. The reason for this is that when printing, the invoice discount is automatically recalculated in the background, which leads to a modify transaction.Even if it is Microsoft's intention that Team Members should not be allowed to manually modify service orders, it should at least be possible for Team Members to print service documents.With the constantly increasing license prices, it is becoming progressively more difficult to convince customers of Business Central. If additional hurdles like this are added and a customer has to purchase a Premium license just to print service documents, then I no longer look very optimistically into the future.