Another thing that is needed is the ability to trigger another receipt if a specific receipt is printet. E.g: printing a return receipt, would also print another return receipt for the customer to sign and the store to keep.
Agree that we need to be able to see DAMS activity and information on the criteria it is using to determine any actions. Being able to see what a DBA could see, such as index fragmentation would help with troubleshooting performace issues.