2

Power Apps Portal language code independent from filtering knowledge base articles (KA)

In muliti-language environment with 2 or more supported portal languages the language code is deciding which KA will be shown. If de-DE is changed to de what is recommended, no German article will be found. The same effect is English, changing the code from en-US to en It seems a hardcoded rel...

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
New
2

Make Entity Metadata Lookups on Portal Management editors an on-demand process

Currently when opening editors for various portal components they will retrieve the metadata for entities/fields/etc to populate drop downs. For example when you open an Entity Form the list of available entities is retrieved regardless of whether you are creating a new record or editing an exis...

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
Needs Votes
2

Change HTML tags table to div for accessibility purposes without breaking CRM integration

All the forms integrated with CRM in our portal are contained in a layout table, ie a data table "hidden" from screen readers with "role="presentation". The tables are generated by D365, so we can't change it by editing the template, and when we try to change it with a script on page load, it "br...

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1 Comments

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
Needs Votes
2

Filter internal emails from showing up on the portal

There should be a way to filter emails marked as internal/private from showing up under a case in the PowerApps portal (Customer Self-Service).

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
Needs Votes
2

Let Portal use SharePoint Subsites

Let the SharePoint Integration from Power Apps Portals use Subsites. Currently the portal ignores all Subsites completly, but use custom Folder structures as long as they are created inside the main site and are created/associated before the portal can create them. For example: - https://

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1 Comments

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
Needs Votes
2

Audit Records Deleted from Portal

From the Dynamics 365 Portal, If any Portal User is deleting a record from Entity List/from a subgrid we need to audit or need some way to track Which Portal User(contact) has deleted the Record. D365 Audit is not helpful in this case as it shows "system" in the audit summary log.

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
Needs Votes
2

Configuration for every user to have the permission to see his only notes

Currently I have multiple customer which are trying to configure the note entity to be visible only for the user created the notes. As I have confirm with the senior software support engineers in a way the note and the timeline entity are special and are not really customizable. As I understand t...

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
Needs Votes
2

Knowledge article page

on the portal of power apps the page for Knowledge article doesn't work with form entity which is a struggle in order to be provided multiple functionalities or more specific to be add a sub-grid. Recently I have a customer who is not able to set a share-point sub-grid on the knowledge article p...

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
Needs Votes
1

Filter portal case timeline to only display external facing e-mails

Currently you can only filter on what type of activity to display in the case timeline, but not on who is the sender or receiver of an e-mail. As we use the case timeline for both external as well as internal e-mail, I would like to filter out internal e-mails from the portal case timeline.

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
New
1

Bulk edit on portal records of case entity

Issue: Is it possible to bulk edit on portal records of case entity? : : 

Resolution : As per the current functionality, It ...

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Category: Power Apps Portals - Service Portals (51)

STATUS DETAILS
New