Public Profile

Pierre-Olivier Pujol ELCA Informatique SA Consultant

Pierre-Olivier Pujol

Joined: 5/13/2016

  • Field Service - Customer Business hours

    Mon, 16 Jul 2018 15:47:41 GMT – Dynamics 365 Field Service – Needs Votes 

    When planning for resources intervention, it would be nice to take into account the Customer usual opening hours and closing. In many cases it is known because it is a frequent customer .

  • Rolling territories in resource planning

    Mon, 23 Jul 2018 11:51:45 GMT – Dynamics 365 Field Service – Needs Votes 

    A company needs Field Agents to work on a territory during a period. The planning is known in advance and workorders can be planned only in on this timeframe. Examples: On week 1, Resource A is covering Territory 1, 3 and 5 / Resource B is covering Territory 2 and 4. On week 2, Resource A is covering Territory 2 and 4/ Resource B is covering Territory 1, 3 and 5.