• Field Service - Customer Business hours

    When planning for resources intervention, it would be nice to take into account the Customer usual opening hours and closing. In many cases it is known because it is a frequent customer .

  • Rolling territories in resource planning

    A company needs Field Agents to work on a territory during a period. The planning is known in advance and workorders can be planned only in on this timeframe. Examples: On week 1, Resource A is covering Territory 1, 3 and 5 / Resource B is covering Territory 2 and 4. On week 2, Resource A is covering Territory 2 and 4/ Resource B is covering Territory 1, 3 and 5.